"...a thought leader in the Learning and Performance Improvement profession with a track record to prove it..."
-Jim and Dana Robinson
Dick Handshaw, President at Handshaw, Inc., is a consultant, speaker, and champion for real innovation and quality in instructional design. He is a pioneer in the field, with more than 30 years of experience as a learning and performance improvement professional and entrepreneur. Dick has served as a consultant for many organizations to help them establish a results-oriented learning strategy, methodology, and practice.
On Thursday evening, January 12, ISPI Charlotte’s 2012 year got off to a great start with an outstanding program. We met in our new location in the UNC Charlotte building uptown with a great turnout. It appears the new location will be a healthy change for us.
Our presenter Cal Wick told us a story about a learning solution that his company designed for one of his clients that appeared to be a great success. The only problem was that when he visited the company a few months later, everything seemed to have reverted back to the behavior that was causing problems before the learning event. Now who hasn’t been there?
Cal promised himself that he would figure out how to make the learning transfer stick and he would do it before he died. Cal looked pretty healthy and I think he has figured out the answer to this problem for all of us. For me, the take away of the evening was his Application Scorecard. This scorecard is made up of ten events that should occur before, during, and after the learning event to make the learning stick. Each of the ten events is scored on a five point Likert scale. Like most good learning plans today, it starts with the business needs and then it goes on to make sure managers are involved and held accountable. It measures how learners learn from each other and measures on-the-job results. The entire process is easy to understand and easy to use.
